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Mickleham, VIC – proudly supporting families across Melbourne
Answers to Your Questions
Frequently Asked Questions
Core Supports funding is flexible — meaning you can use it across several services such as personal care, community access, or household tasks, depending on your goals and priorities. We’ll help you manage that flexibility so your budget works smarter.
Not at all. We work with all NDIS participants — whether you’re plan-managed, self-managed, or NDIA-managed. Our team will handle invoicing and reporting according to your plan type.
Once we understand your goals and support needs, services can often begin within a week — sometimes sooner. We move fast on onboarding while ensuring the right match between you and your support team.
Your support plan isn’t locked in stone. If your goals, health, or lifestyle change, we’ll review and adjust your supports with you. Flexibility is a key part of how we work.
we do. Depending on your plan and funding, Talofa can offer early morning, evening, or weekend support. We aim to make our services fit your schedule, not the other way around.
Absolutely. Our team is trained and experienced in supporting participants with high or complex needs, including behavioural, mobility, and medical support. We also collaborate closely with families and allied health professionals.
We match support workers carefully based on personality, experience, and participant goals. We prioritise building long-term relationships, so you get consistent, familiar faces — not a rotating roster of strangers.
Yes, we can assist with the transition. Our team will help you notify your previous provider, review your NDIS plan, and ensure your supports continue smoothly without service gaps.
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Your NDIS Goals
Every person’s journey is unique. Our team takes the time to understand your needs, listen to your story, and work with you to shape the right supports. Whether you’re new to the NDIS or looking to adjust your plan, we’re here to make the process simple and stress-free.